Legal Documents - Energy Muse

Terms & Conditions

Updated March 1, 2024

BEFORE USING OUR WEBSITE, PLEASE CAREFULLY READ THE FOLLOWING TERMS & CONDITIONS AND PRIVACY POLICY.

Thank you for visiting our website, which is wholly owned and operated by Energy Muse Jewelry, Inc., a California corporation (“Energy Muse,” "us,” “we," or "our"). We want to emphasize that the following Terms and Conditions (collectively Terms”) are not mere guidelines but a crucial legal agreement that binds and strictly governs the use, which includes accessing our website, energymuse.com. At that moment, you become a “user” of our website, including our services, and your active participation in adhering to these Terms is crucial. Our Privacy Policy is equally essential, as it deals with how we handle and protect users’ personal information and privacy rights.  

We want to reassure you that all personal information provided to us as a result of your use of our website will be handled with the utmost care and in accordance with our Terms and Privacy Policy. Your privacy and security are of utmost importance to us, and we have implemented stringent measures to ensure the safety of your data.

These Terms include an Arbitration Agreement, a significant component that will govern any dispute between you and us. It's important to note that unless you opt-out as described below, this Arbitration Agreement will eliminate your right to a trial by jury and substantially affect your rights, including preventing you from bringing, joining, or participating in class, mass tort, or consolidated proceedings. We want to ensure you are fully aware of this aspect of our Terms.

We at Energy Muse genuinely care about your well-being and want you to have a wonderful and enlightening experience with our products. If you have any questions, concerns, or feedback, please feel free to get in touch. Your satisfaction is our priority.

TABLE OF CONTENTS – OUR TERMS

  1. TERMS SUBJECT TO CHANGE
  2. ALIGNMENT WITH LAWS
  3. WEBSITE USE AND USER ACCOUNTS
  4. OWNERSHIP, INTELLECTUAL PROPERTY, COPYRIGHTS, AND TRADEMARKS
  5. REGISTRATION AND ACCOUNT CREATION
  6. ORDERING AND PURCHASING
  7. USER CONTENT AND REMOVAL
  8. THIRD-PARTY SERVICES AND CONTENT
  9. MODIFICATION AND DISCONTINUATION
  10. DISCLAIMERS
  11. LIMITATION OF LIABILITY
  12. INDEMNIFICATION
  13. CALIFORNIA PROP 65
  14. BED AND BATH PRODUCTS
  15. DISPUTES, ARBITRATION AGREEMENT, AND CLASS ACTION WAIVER
  16. ACCESSIBILITY
  17. NO ASSIGNMENT
  18. WAIVER
  19. SEVERABILITY
  20. APPLICABLE LAW – CALIFORNIA LAW
  21. ENTIRE AGREEMENT
  22. MISCELLANEOUS TERMS
  23. CONTACT US

__________________________________________________________________________

  1. TERMS SUBJECT TO CHANGE

Energy Muse reserves the right to modify or add to these Terms at any time, effective immediately upon posting them on our website. Your use of our website after the effective date of the new Terms certifies your acceptance and agreement to the new terms.

  1. COMPLIANCE WITH LAWS APPLICABLE TO YOU

Use of this website is unauthorized in any jurisdiction where all or any portion of the Terms or Privacy Policy may violate any legal requirements, and you agree not to access our website in any such jurisdiction. You are responsible for compliance with applicable laws. Any use in contravention of this provision or any provision of these Terms is at your own risk. You must be at least 16 (sixteen) years old to use our website; Energy Muse is not liable for any misrepresentation of age.

At Energy Muse, we value your privacy and strive to respect data protection principles. While we may not fully meet the regulatory thresholds of the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR), we voluntarily align with certain principles inspired by these privacy laws to enhance the protection of your personal information and to promote transparency in our data practices. This means we endeavor to provide privacy protections consistent with these frameworks where feasible without certifying full compliance. 

  1. WEBSITE USE AND USER ACCOUNTS

Users of our website who wish to order products or merchandise, including services we may offer, using our website or to access “My Account” must provide their email address to register on our website. Energy Muse may accept or reject any Registration Agreement at its sole discretion. The user represents and warrants that the information provided when registering is accurate, complete, and current as of the date submitted and that the user will update such information from time to time, as necessary. These Terms shall be incorporated into and form an integral part of each Registration Agreement. As part of the registration process, the user will select a username and a password to access the username. The user’s username and password are the credentials required to access our website. Users may not have a username that is vulgar, attempts to impersonate another person, or violates the rights of others. Energy Muse also may reject any username that Energy Muse determines, at its discretion, is unacceptable for use on our website. User is solely responsible for all use of our website under their username and password and for maintaining the confidentiality of its username and password and will (i) promptly notify Energy Muse of any actual or suspected unauthorized use of our website and (ii) ensure that user exits from the account at the end of each session.

By establishing a username with Energy Muse, each time a user submits an Order through our website, it authorizes Energy Muse to contact the user at their e-mail address. Users may stop receiving Energy Muse’s marketing e-mails by following the opt-out procedures set forth in such e-mails. 

The user is solely responsible for maintaining the security of their username and password. The user may not disclose their username or password to any third party (other than third parties authorized by the user to use the user’s account) and is solely responsible for any use of or action taken under its username and password on our website. The user is responsible for changing their username and password if either is compromised. User agrees that Energy Muse, in its sole discretion, may terminate the user’s password or username or use of our website for any reason, including, without limitation, for lack of use or if Energy Muse believes that a user has violated or acted inconsistently with the letter or spirit of these Terms. User agrees that any termination of the user’s password or username or use of our website may be effected without prior notice and acknowledges and agrees that Energy Muse may immediately deactivate or delete the user’s account and all related information and files and bar any further access to such information and files. User agrees that Energy Muse shall not be liable to the user or any third party for any termination of the user’s access, as provided herein.

Energy Muse may, at its option, change the parameters for passwords used to access our website without prior notice to a user. If Energy Muse does so, the user will be prompted and required to change their password the next time the user accesses our website under the username. To prevent unauthorized access to user accounts and to prevent unauthorized use of our website, the user agrees to protect and keep confidential its username, password, or other means of accessing user accounts on our website. If the user discloses the username and password to any person(s) or entity, the user assumes all risks and losses associated with such disclosure. If the user permits any other person(s) or entity to use our website with the user’s username, password, or other means of accessing user accounts, a user is responsible for any transactions and activities performed from the user accounts and for any use of user personal and account information by such person(s) or entity.

Energy Muse cannot and will not be liable for any loss or damage arising from the user’s failure to comply with the user’s obligations hereunder. Energy Muse reserves the right to suspend or terminate any username or password upon notice to the user that it reasonably determines may have been used for an unauthorized purpose. Energy Muse will not be liable for any damage, injury, or other such loss that the user incurs by failing to maintain the confidentiality of the password or by otherwise failing to comply with these Terms.

Users may use the records, documents, and information obtained through our website only as necessary to use our website’s services or to place an Order with Energy Muse. Without limiting the preceding or expanding any user rights hereunder, user agrees that it will not (A) republish, reproduce, sell, resell, distribute (through linking or framing or otherwise) or make any commercial use of our website (other than the ordering of merchandise in accordance with these Terms and the Registration Agreement) or any of the information available through our website; (B) make any use of any such information or the facilities of Energy Muse that would allow an unauthorized third party to have access to or the benefits of our website; (C) collect or use other users’ e-mail addresses or other users’ information, ratings or listings, or otherwise conduct any data extraction or data mining whatsoever.

User agrees that, while using our website, user will not: (A) transmit or post on our website any message under a false name; (B) transmit or post on our website any unlawful, libelous, defamatory, threatening, abusive, harassing or otherwise objectionable information of any kind, including, without limitation, any transmission constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability under or otherwise violate any applicable law; (C) transmit or post on our website any record, document or information that discloses private or personal matters concerning any person, including, but not limited to, messages or information that would violate a person’s rights of privacy or publicity; (D) transmit or post on our website any record, document, information, file or software that contains a virus, worm, Trojan Horse or any other contaminating or destructive features; (E) transmit or post on our website any record, document, information, data, image or program that would violate the property rights of others, including unauthorized copyrighted text, images or programs, trade secrets, confidential or other proprietary information, or use of trademarks or service marks in an infringing fashion; (F) interfere, in any way, with other use of or access to our website; (G) offer for sale or sell illegal merchandise, including counterfeit merchandise or merchandise or services that violate or infringe upon the patent rights, copyrights, trade secrets, trademarks or other intellectual property rights or other rights of any person or entity; or (H) modify, delete or alter any information or Order placed by or on behalf of any other user.

User agrees to comply with all applicable laws, statutes, and regulations regarding use of our website, including ordering and purchasing merchandise and services. Energy Muse may report fraudulent conduct to law enforcement authorities, and Energy Muse will cooperate with such authorities. Energy Muse reserves the right to report any activity it suspects violates any law or regulation to appropriate law enforcement or regulatory officials. In order to cooperate with governmental requests, to protect Energy Muse’s systems and customers, or to ensure the integrity and operation of Energy Muse’s business and systems, Energy Muse may access and disclose any information it considers necessary or appropriate, including, without limitation, user contact details, IP addressing and traffic information, usage history, and posted content. The user agrees to comply with all local rules regarding online conduct and acceptable content. The user agrees to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country where the user resides. 

Confidentiality. Energy Muse holds the confidentiality of its users in the highest regard and will take all commercially reasonable measures not to disclose information about the user or user’s communications to any other party, except when Energy Muse believes, in good faith, that such action is reasonably necessary to: (i) comply with applicable law or with legal process; (ii) enforce these Terms; (iii) respond to claims that any content violates the rights of third parties; or (iv) protect the legitimate interests of Energy Muse or others. Notwithstanding the preceding, the user acknowledges and agrees that any information it enters on our website may be viewed by any other user with access to the user’s Customer Number. Notwithstanding the preceding, the user agrees that any information or materials that the user or individuals acting on the user’s behalf provide to Energy Muse will not be considered confidential or proprietary. By providing any such information or materials to Energy Muse, the user grants Energy Muse an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit, and distribute such information and materials. The user further agrees that Energy Muse is free to use any ideas, concepts, or know-how that the user or individuals acting on the user’s behalf provide to Energy Muse. User, at this moment, agrees that any comments, feedback, or recommendations of the user for the improvement or modification of our website or the merchandise or services advertised herein shall be the sole property of Energy Muse.

As a user of our website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities under your account or password. We reserve all rights to terminate accounts, edit or remove content, and cancel orders at our sole discretion.

  1. OWNERSHIP, INTELLECTUAL PROPERTY, COPYRIGHTS, AND TRADEMARKS

You agree that all materials, products, and services(“Content”) provided on this website are the property of Energy Muse, its affiliates, directors, officers, employees, agents, suppliers, or licensors, including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute Energy Muse’s intellectual property in any way, including electronic, digital, or new trademark registrations. You grant Energy Muse a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish.

Our website, including all its software and code comprising or used to operate our website, and all of the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, literary property, works of authorship, and other information, documents, materials or content available on or through our website are protected under applicable intellectual property and other laws, including without limitation the laws of the United States, Canada, and the EU, and any other jurisdictions from which you are able to access or use our website or in which our website are available. All Content and intellectual property rights in and to the Content are the property of Energy Muse or the material, which is included with the rights owner's permission and protected pursuant to applicable copyright and trademark laws. All rights not expressly granted are reserved.

Subject to these Terms, Energy Muse grants to you a personal, non-exclusive, non-transferable, non-sublicensable, limited, and revocable license to use our website for personal use only in accordance with these Terms. Any use of our website in any other manner, including, without limitation, the resale, transfer, modification, or distribution of our website Content, is strictly prohibited. Unless explicitly stated herein, nothing in these Terms shall be construed as conferring in any manner, whether by implication, estoppel, or otherwise, any right, title, or interest in or to our website Content therein.

You agree not to reverse engineer, decompile, reverse assemble, modify, or attempt to discover any source code that we use or create to generate our website or any software or other products or processes accessible through our website. You further agree that, in accessing and using our Content as permitted by these Terms, you will keep any copyright or other proprietary notices on our website and Content intact. You also agree that you will neither (a) use any robot, spider, rover, scraper, or any other data-mining technology or automatic or manual process to monitor, cache, mask, extract data from, copy, or distribute the Content (except as may be a result of a standard search engine or Internet browser usage); nor (b) modify, provide access to, frame, reproduce, archive, sell, lease, rent, exchange, create derivative works from, publish by hard copy or electronic means, publicly perform, display, disseminate, distribute, broadcast, retransmit, circulate to any third party or on any third party website, or otherwise use the Content in any way except as expressly permitted by these Terms or otherwise in writing by Energy Muse. You agree not to allow or assist any third party in violating or attempting to violate any of the above restrictions or prohibitions, whether or not for your benefit.

The Energy Muse name and logos, all product and service names, all graphics, all button icons, and all trademarks, service marks, and logos appearing within our website, unless otherwise noted, are trademarks, whether registered or not, service marks and trade dress of Energy Muse All other trademarks, product names, company names, logos, service marks and trade dress mentioned, displayed, cited or otherwise indicated within our website are the property of their respective owners. You are not authorized to display or use the Energy Muse trademarks in any manner without our prior written permission. You are not authorized to display or use trademarks, product names, company names, logos, service marks, or trade dress of other owners featured within our website without the prior written permission of such owners. The use or misuse of the Energy Muses trademarks or website content, product names, company names, logos, service marks, trade dress, and any other materials contained herein, except as permitted herein, is expressly prohibited.

  1. REGISTRATION AND ACCOUNT CREATION

Energy Muse may sometimes require that you register and set up an account to access or use our website. The decision to provide the information necessary to create an account is optional; however, please be advised that if you elect not to provide the required information, you may not be able to access or use certain materials or features of our website. When you provide information, you agree to provide only true, accurate, current, and complete information and update it as necessary to maintain its truth and accuracy. With respect to any registration or account-creation feature you use, you agree to (a) create only one account; (b) provide accurate, truthful, current, and complete information when creating your account; (c) maintain and promptly update your account information; (d) help maintain the security of your account by not sharing your user name or password with others and by restricting access to your account and the device(s) from which you access your account; and (e) promptly notify Energy Muse if you discover or otherwise suspect any security breaches relating to our website. Your username and password are for your personal use only. If you use our website, you may not authorize others to use your registration information or account, and you are responsible for using and disclosing the same.

  1. ORDERING AND PURCHASING

Our website allows you to order and purchase specific products. Some situations may result in your order for products being canceled. These include but are not limited to limitations on the quantities of any products available for purchase, inaccuracies or errors in product or pricing information, product restrictions mandated by local, provincial, national, or international regulations, and problems identified by our credit and fraud avoidance group. We may also require additional verifications or information before accepting any order. To avoid doubt, we reserve the right, at our sole discretion, to limit quantities available of any product for sale or sold and at any time to reject, correct, cancel, or terminate any order for any reason whatsoever. Although we will endeavor to provide you with the most accurate information regarding our products, pricing or typographical errors may occur. If an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we reserve the right to correct or cancel an order at any time or edit an order to reflect the correction and correct the error on our website. Subject to applicable laws, we may amend our website, the products listed through our website, and the amounts we charge for at any time without prior notice. 

The prices displayed on our website are quoted in U.S. dollars only. Fees for any products do not include any applicable sales, use, excise, value-added or other taxes, or governmental charges, and you shall be responsible for and shall promptly pay the same. Unless stated otherwise, note that the price of any products listed on the Website does not include shipping and handling or any applicable sales, use, excise, value-added or other taxes or duties, including, without limitation, any fees, customs, duties, levies and other charges that may be incurred in connection with the purchase, sale, import or export of any products to or from your jurisdiction, as imposed under applicable law or by a governmental agency or authority from time to time (collectively, “Taxes and Duties”). For clarity, and without limiting the preceding, you acknowledge and agree that you are solely responsible for paying all Taxes and Duties in connection with your purchase of any products on or through the Website.

VISA, MasterCard, American Express, Discover, or PayPal must make all payments for orders on this Website. Except as may be expressly set forth on this Website, Energy Muse does not accept any other payment form. The user’s credit card agreement with the issuer of such card shall govern its use, and the user must look only to that agreement and not to these Terms to determine any user’s rights and obligations. The user agrees to pay all fees and charges, including taxes incurred in connection with the user’s orders, at the rates in effect when the charges were incurred. Unless the user notifies Energy Muse of any discrepancies in charges for orders placed through this Website within sixty (60) days after they first appear on the user's credit card statement, the user agrees that such charges will be deemed accepted by the user for all purposes hereunder. If Energy Muse does not receive payment from the user’s credit card issuer or its agent, the user shall pay all amounts due upon demand by Energy Muse. The user shall remain responsible for any unauthorized charges to orders using the user’s credit card, including unauthorized use by a third party. If Energy Muse does not receive payments when they are due, then the user agrees to pay all amounts owed to Energy Muse upon demand by Energy Muse. If Energy Muse is unable to collect amounts owed on the user's accounts, Energy Muse may, at its sole discretion, refer those accounts to a collection agency, and the user will be responsible for all costs of collection, including costs and attorney fees.

We may offer special sales of our products at our sole discretion, such as our Subscription Boxes. Our subscription box consists of an initial product box (each, a “Box”) and an additional Box sent out each season after that. If you sign up for a CRYSTAL365 Box Subscription, you will be immediately billed USD 49.95 (plus shipping and taxes if applicable) as a non-refundable minimum purchase, and that season’s box will be the first box you receive. The specific Box you receive as a first-time subscriber is subject to availability or may be based on the particular promotional code that you choose to use. Your subscription will then continue according to our seasonal schedule, and your credit or debit card will be charged USD 49.95 (plus shipping and taxes, if applicable) up to a month before the subsequent seasonal Box shipment date and every season thereafter. The CRYSTAL365 Box Subscription is for an ongoing service billed each season (USD 49.95, plus shipping and taxes if applicable) and will be automatically charged to your payment method on file. Unless you cancel, you will continue to be charged as described above. You may cancel your Subscription with us at any time, but it must be prior to the next ship date.

POLICY FOR RETURN OF MERCHANDISE. By placing an Order on this Website, the user indicates that the user has read and agrees to Energy Muse’s returns policy. Our returns policy may be changed from time to time and is effective immediately after Energy Muse posts such changes on this Website. In addition, when using particular services on this Website, you agree that as a user, you are subject to any posted policies or rules applicable to any such services you use through this website that may be posted on this website from time to time. Any such posted policies or rules are hereby incorporated by reference into these Terms as if fully set forth herein. 

  1. USER CONTENT AND REMOVAL

Energy Muse’s website may, at its sole discretion, provide user comment areas, chat rooms, message boards, interactive user communities, or other site areas where you may be able to interact with others and with us, as well as have the opportunity to submit text, photographs, images, illustrations, graphics, sounds, video, audio-video clips, content, works of authorship, documents, data, questions, comments, suggestions, or other content, any of which may include personal information (collectively, “User Content”). You are solely responsible for User Content that you post, including any personal liability that results from your actions or omissions, including but not limited to those that are defamatory, obscene, or libelous, or that violate these Terms, an obligation of confidentiality, or the rights of others.

If any part of the User Content you post is not your original work, you acknowledge and agree that it is your sole and exclusive responsibility to obtain any necessary consents, permissions, and licenses to post, upload, or otherwise make it available on or through our website. Because we do not control the User Content posted on or through our website, we cannot and do not warrant or guarantee the truthfulness, integrity, suitability, or quality of that User Content. You also agree and understand that accessing our website may encounter User Content that you may consider to be objectionable.

We have no responsibility for any User Content, including without limitation any errors or omissions therein. We are not liable for any loss or damage of any kind you may claim was incurred as a result of the use of any User Content posted, emailed, transmitted, or otherwise made available on or through our website.

You own User Content, but we may use it. You own the copyright in any original User Content you submit. We do not claim any copyrights in User Content. However, by using our website, you acknowledge and agree that you grant us and any of our subsidiaries, affiliates, licensees, successors, and assigns an unlimited, nonexclusive, paid-up, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right and license to use, reproduce, copy, modify, adapt distribute, publicly display and perform, publish, transmit, remove, retain, repurpose, commercialize and otherwise exploit for any purpose the User Content you post, in whole or in part, in any media or form of communication whether now existing or hereafter developed. In connection with any User Content, you at this moment waive any moral rights you now or may in the future have in and to such User Content. For clarity and without limiting the preceding, Energy Muse has no obligation to (i) obtain any additional consent from you in connection with its use or other exploitation of any of your User Content; (ii) to notify you in connection with the use or exploitation of the User Content; and (iii) compensate you in any way in connection with the use or exploitation of the User Content. 

We may disclose and remove User Content. Energy Muse has the right but assumes no obligation to monitor our website and all User Content; require that you avoid certain subjects; remove or block any User Content at any time without notice at our sole and absolute discretion; disclose any User Content and the identity of the user who posted it in response to a subpoena or whenever we believe that disclosure is appropriate to comply with the law or court order, to prevent or investigate a possible crime or other violation of law, to protect the rights of Energy Muse or others, or to enforce these Terms of Use; and terminate your access to and use of our website, or to modify, edit or block your transmissions thereto in our sole discretion. You agree that our exercise of such discretion shall not render us the owners of User Content you post and that you will retain ownership thereof as described above.

Restrictions on User Content. It is a condition of these Terms that you do not upload, post, transmit or otherwise make available any User Content that is unlawful, hateful, threatening, abusive, harassing, libelous, defamatory, obscene, vulgar, pornographic, profane, racially disparaging, indecent, or invasive of another’s privacy; any User Content that constitutes or encourages activity illegal under criminal or civil law; any User Content that is false, misleading, or fraudulent; any User Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements); any User Content that violates or infringes upon the rights of others, including User Content which violates the patent rights, copyrights, trademark rights, privacy rights, publicity rights, trade secret rights, confidentiality rights, contract rights, or any other rights of any individual, living or deceased, or any legal entity; any User Content that you know is false, fraudulent, deceptive, inaccurate, misleading, or that misrepresents your identity or affiliation with a person or company; any User Content that contains the image, name, or likeness of anyone other than yourself, unless (i) that person is at least eighteen years old and you have first obtained his/her express permission or (ii) that person is under eighteen years old but you are his/her parent or legal guardian; any request for or solicitation of any personal or private information from any individual; any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware, or telecommunications equipment; or any User Content that contains advertising, promotions, or marketing, or which otherwise has a commercial purpose, except as expressly agreed by you and us; and any User Content that promotes violence or describes how to perform a violent act,  impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; or violate any local, state, national or international law, rule or regulation. By posting User Content, you represent and warrant that (i) you own or otherwise control all of the rights to the User Content and have the right to grant the license set forth in these Terms; (ii) the User Content is accurate, and (iii) you are at least eighteen years old, and you have read and understood—and your User Content fully complies with—these Terms and applicable laws and will not cause injury to any person or entity. 

You understand and acknowledge that: (a) Energy Muse has broad access to content, information, ideas, suggestions, designs, and other materials that may be similar or identical to materials you submit to us; and (b) you will not be entitled to any compensation (nor will Energy Muse be obligated to negotiate with you) as a result of our use of any similar or identical material. Energy Muse is not obligated to post, keep, or use your User Content. We can remove Content; on certain pages of our website, we may provide you with a tool to report objectionable User Content. If that tool is unavailable, you can report objectionable User Content and other objectionable Content by contacting us. While we are not obligated to remove Content from our website merely because of a removal request, we will review all such requests. We will remove Content that we determine should be removed at our sole discretion and in accordance with these Terms and applicable law. Please be aware, however, that if the Content has already been distributed to other websites or published in other media, we will not be able to recapture and delete it. Also, a backup or residual copy of the Content we remove from our website may remain on backup servers. With regard to a violation of copyrights, Energy Muse does not knowingly violate or permit others to violate their copyrights. We will promptly remove or disable access to material that we know is infringing or if we become aware of circumstances from which infringing activity is apparent.

IF YOU ARE REQUESTING REMOVAL OF CONTENT BECAUSE OF A VIOLATION OF YOUR COPYRIGHTS: please note that the Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe that your own work, or the work of a third party for whom you are authorized to act, is featured on our website or has been otherwise copied and made available on our website in a manner that constitutes copyright infringement, please notify us immediately. Your notice must be in writing and must include:

  • an electronic or physical signature of the copyright owner or of the person authorized to act on behalf of the owner of the copyright interest;
  • a description of the copyrighted work that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on our website (including the URL, title, and item number, if applicable, or other identifying characteristics);
  • your name, address, telephone number, and email address, and, if you are not the owner of the copyright, the name of the owner;
  • a written statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf and
  • Your statement must be addressed as follows:

Energy Muse Jewelry, Inc.
Attention: DMCA Request
2301 West 205th

Suite 103
Torrance, CA 90501

Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with the requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon us actual knowledge of facts or circumstances from which infringing material or acts are evident.

Although we do not claim ownership of User Content you post using our website, and any User Content you post on or through our website that is specifically about how we can improve our website and the products and services we make available through our website and your posts, uploads, and comments (“feedback”) will be and will remain our exclusive property. Your submission of feedback will constitute an assignment to us of all worldwide rights, titles, and interests in your feedback, including all copyrights and other intellectual property rights in your feedback. We will be entitled to reduce to practice, exploit, make, use, copy, disclose, display, or perform publicly, distribute, improve, and modify any feedback you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any feedback that you do not wish to assign to us.

To the extent that the ownership of the feedback does not by operation of law vest in Energy Muse, you agree to irrevocably and unconditionally assign, transfer, and convey to Energy Muse, free and clear of any security interests, encumbrances, adverse claims, or demands, your entire right, title and interest throughout the universe in and to the feedback, including any rights that may exist, now or in the future, under the law of copyright, trademark, patent, industrial design, trade secret or other intellectual property laws of any jurisdiction. Whenever requested to do so, you agree to assist us and our designees in securing our rights in the feedback and related intellectual property rights in all countries. Your obligation to provide such assistance and execute it will continue in perpetuity. You agree to further absolutely, irrevocably, and unconditionally waive in favor of Energy Muse any moral rights (or other similar rights) that you and your successors or assigns may enjoy, now or in the future, throughout the world, in relation to the feedback.

  1. THIRD-PARTY SERVICES AND CONTENT

Our website may provide links to other websites operated by third parties. Because we have no control over third-party websites, we are not responsible for the availability of those websites, and we do not endorse or be responsible or liable for any content, advertising, services, products, or other materials on or available from such websites. Energy Muse shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, advertising, services, products, or other materials on or available from such websites. These Terms do not apply to your use of third-party websites; your use of such websites is subject to the terms and policies of the owner of such websites. Further, functionality on our website may also permit interactions between our website and a third-party website or online feature, including, without limitation, applications that connect our website or your profile on our website with a third-party website; using this functionality typically requires you to log in to your account on the third party website, and you do so at your own risk. 

  1. MODIFICATION AND DISCONTINUATION

We reserve the right at any time and from time to time to modify, edit, delete, suspend, discontinue, temporarily or permanently, our website (or any portion thereof) and the information, materials, products, and services available through our website (or any part thereof) with or without notice. You agree that we shall not be liable to you or any third party for any such modification, editing, deletion, suspension, or discontinuance of our website.

  1. DISCLAIMERS

Products sold by Energy Muse Jewelry, Inc. are specially designed to enhance the user’s own energy. Our jewelry and healing crystals are empowered by the user’s personal intentions to change or improve themselves. As an energy enhancer, Energy Muse Jewelry, Inc. products rely on the user to be effective. The responsibility for empowering the energy-enhancing capability of the jewelry and crystals by Energy Muse Jewelry, Inc. is solely with the user. Therefore, Energy Muse Jewelry, Inc. products do not constitute a warranty, guarantee, or prediction regarding the outcome of an individual using any specific product. While all our products are sold and advertised in good faith, results and outcomes do vary and cannot be guaranteed. Energy Muse Jewelry, Inc. accepts no responsibility or liability for the effectiveness of the products sold herein.

We at Energy Muse are not doctors and cannot give out medical advice. Healing crystals should be used as a complement to other therapies and not as a replacement for medical treatment, diagnosis, or examination. For medical advice, please consult a licensed healthcare specialist.

When you purchase or use an Energy Muse product, you agree to fully release, indemnify, and hold harmless Energy Muse, its principals, owners, personal representatives, consultants, employees and assigns from any claim or liability whatsoever and for any damage or injury, personal, financial, emotional, psychological or otherwise, which you may incur arising at any time out of or in relation to your use of the Products sold on this website. If any court of law rules that any part of the Disclaimer is invalid, the Disclaimer stands as if those parts were struck out.

We at Energy Muse have your best intentions at heart. We sincerely hope that each of our users has a positive and insightful experience with our Products. If you have any questions regarding the above, please contact us by email or mail. 

WE MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO OUR WEBSITE OR ITS CONTENT OR ANY PRODUCT OR SERVICE AVAILABLE ON OR PROMOTED THROUGH OUR WEBSITE. OUR WEBSITE AND ALL OF ITS CONTENT (INCLUDING USER CONTENT) ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, ENERGY MUSE, ANY OF ITS AFFILIATES AND SUBSIDIARIES, DIVISIONS, JOINT VENTURES, LICENSORS, AND THIRD-PARTY SERVICE OR CONTENT PROVIDERS, AND EACH OF THEIR EMPLOYEES, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, AND AGENTS, ITS AFFILIATES, (“ENERGY MUSE AFFILIATES”) DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, ARISING BY STATUTE, CUSTOM, COURSE OF DEALING, COURSE OF PERFORMANCE OR IN ANY OTHER WAY, WITH RESPECT TO OUR WEBSITE, ITS CONTENT, AND ANY PRODUCTS OR SERVICES AVAILABLE OR PROMOTED THROUGH OUR WEBSITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ENERGY MUSE AND THE ENERGY MUSE AFFILIATES DISCLAIM ALL REPRESENTATIONS AND WARRANTIES (A) OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) RELATING TO THE SECURITY OF OUR WEBSITE; (C) THAT THE CONTENT OF OUR WEBSITE IS ACCURATE, COMPLETE OR CURRENT; OR (D) THAT OUR WEBSITE WILL OPERATE SECURELY OR WITHOUT INTERRUPTION OR ERROR.

WE DO NOT REPRESENT OR WARRANT THAT OUR WEBSITE, ITS SERVERS, OR ANY TRANSMISSIONS SENT FROM US OR THROUGH OUR WEBSITE WILL BE FREE OF ANY HARMFUL COMPONENTS (INCLUDING VIRUSES).

ENERGY MUSE AND THE ENERGY MUSE AFFILIATES DO NOT ENDORSE AND ARE NOT RESPONSIBLE FOR STATEMENTS, ADVICE, AND OPINIONS MADE BY ANYONE OTHER THAN AUTHORIZED ENERGY MUSE SPOKESPERSONS. WE DO NOT ENDORSE AND ARE NOT RESPONSIBLE FOR ANY STATEMENTS, ADVICE, OR OPINIONS CONTAINED IN USER CONTENT, AND SUCH STATEMENTS, ADVICE, AND OPINIONS DO NOT IN ANY WAY REFLECT THE STATEMENTS, ADVICE, AND OPINIONS OF ENERGY MUSE. WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES AGAINST THE POSSIBILITY OF DELETION, MISDELIVERY, OR FAILURE TO STORE COMMUNICATIONS, PERSONALIZED SETTINGS, OR OTHER DATA. YOU ACCEPT THAT OUR SHAREHOLDERS, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AND OTHER REPRESENTATIVES SHALL HAVE THE BENEFIT OF THIS CLAUSE.

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF CERTAIN WARRANTIES, SO ALL OR PART OF THIS DISCLAIMER OF WARRANTIES MAY NOT APPLY TO YOU.

  1. LIMITATION OF LIABILITY

YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF OUR WEBSITE, THE CONTENT, THE USER CONTENT, AND THE PRODUCTS THAT ARE AVAILABLE ON OR THROUGH OUR WEBSITE OR THAT ARE PROMOTED OR ADVERTISED ON OR THROUGH OUR WEBSITE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS, ENERGY MUSE, ON ITS OWN BEHALF AND ON BEHALF OF THE ENERGY MUSE PARTIES, EXCLUDE AND DISCLAIM LIABILITY FOR ANY LOSSES AND EXPENSES OF WHATEVER NATURE AND HOWSOEVER ARISING, INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, GENERAL, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES; LOSS OF USE; LOSS OF DATA; LOSS CAUSED BY A VIRUS; LOSS OF INCOME OR PROFIT; LOSS OF OR DAMAGE TO PROPERTY; CLAIMS OF THIRD PARTIES; OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OUR WEBSITE, CONTENT, USER CONTENT OR ANY OF THE PRODUCTS OR SERVICES THAT AVAILABLE ON OR THROUGH OUR WEBSITE OR THAT ARE PROMOTED OR ADVERTISED ON OUR WEBSITE. YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACKUP AND VIRUS CHECKING AS YOU CONSIDER NECESSARY. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER BASIS.

THIS DISCLAIMER OF LIABILITY APPLIES, WITHOUT LIMITATION, TO DAMAGES THAT RESULT FROM EVENTS BEYOND OUR REASONABLE CONTROL, SUCH AS DAMAGES CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO OR USE OF A USER ACCOUNT, ALTERATION OF, OR USE OF ANY RECORD. YOU SPECIFICALLY ACKNOWLEDGE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ENERGY MUSE AND THE ENERGY MUSE PARTIES ARE NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF ENERGY MUSE OR THE ENERGY MUSE PARTIES SHALL NOT EXCEED TEN DOLLARS ($10.00).

Our website gives you specific legal rights; you may also have other rights that vary from country to country. Some jurisdictions do not allow certain kinds of limitations or exclusions of liability, so the limitations and exclusions set out in these Terms may not apply to you. Other jurisdictions allow limitations and exclusions subject to certain conditions. In such a case, the limitations and exclusions set out in these Terms shall apply to the fullest extent permitted by the laws of such applicable jurisdictions. Your statutory rights as a consumer, if any, are not affected by these provisions, and we do not seek to exclude or limit liability for fraudulent misrepresentation.

  1. INDEMNIFICATION

You agree to indemnify, defend and hold Energy Muse and the Energy Muse Parties, and their respective officers, agents, partners and employees, harmless from any loss, damage, costs liability, claim, demand, proceeding, action or expense (including reasonable attorneys’ fees) brought, made or threatened by any third party against Energy Muse and/or the Energy Muse Parties due to, in connection with or arising out of (i) your use, misuse or access to our website; (ii) your breach or violation of these Terms, including without limitation, any breach of your obligations, representations and warranties set forth above; (iii) your infringement or other violation of any third party right, including without limitation, intellectual property, property or privacy right; (iv) any claim that any of your User Content or other materials caused damage to Energy Muse, an Energy Muse Party or any third party, including without limitation, if any material that you post using our website causes us to be liable to another; (vi) any transaction you conduct on or through our website or as a result of the contact facilitates by our website; or (vii) any activity using your email address and password by you or any other person accessing our website, the Content, the User Content or any other information or materials using your account, email address, or other contact information . We reserve the right to assume the exclusive defense of any such claim, and you agree to provide us with such reasonable cooperation and information as we may request. You will not, in any event, settle any claim without the prior written consent of Energy Muse.

  1. CALIFORNIA PROP 65
  2. At Energy Muse, we take every measure to ensure that our customers are able to make the best, most well-informed decisions for their mind, body, and spirit. Even natural components, such as pearls and cut and polished stones, may include chemicals. Prop 65 grants California consumers the right to know which components contain lead or chemicals that are known to be hazardous and cause cancer, congenital disabilities, and reproductive harm. In order to be abundantly cautious for our consumers, we have decided to place this warning and information on our site. To help you better understand these issues concerning your health and safety, we have comprised a list of warnings, as well as California jewelry-making classifications:

    Crystals

    California requires the following notice:

    These products may contain chemicals known to the State of California to cause cancer, congenital disabilities, and other reproductive harm

    Jewelry

    California requires the following notice:

    These products may contain chemicals known to the State of California to cause cancer, congenital disabilities, or other reproductive harm

    Class 1 materials

    Stainless or surgical steel; karat gold; sterling silver; platinum, palladium, iridium, ruthenium, rhodium, or osmium; Natural or cultured pearls; Glass, ceramic, or crystal decorative components, including cat’s eye, cubic zirconia, cubic zirconium (CZ), rhinestones, and cloisonné; Gemstones cut and polished for ornamental purposes (excluding aragonite, bayldonite, boleite, cerussite, crocoite, ekanite, linarite, mimetite, phosgenite, samarskite, vanadinite, and wulfenite); Elastic, fabric, ribbon, rope, or string (unless it contains intentionally added lead and is listed as a class 2 material); All natural decorative material, including amber, bone, coral, feathers, fur, horn, leather, shell, wood, that is in its natural state and is not treated in a way that adds lead; and Adhesive.

    Class 2 materials

    Electroplated metal: On and before August 30, 2009, a metal alloy 10% lead by weight electroplated with suitable under and finish coats. After August 31, 2009, a metal alloy 6% lead by weight electroplated with suitable under and finish coats; Unplated metal 1.5% lead not otherwise listed as a class 1 material; Plastic or rubber, including acrylic, polystyrene, plastic beads and stones, and polyvinyl chloride (PVC): On and before August 30, 2009, 0.06% (600 ppm) lead by weight After August 31, 2009, 0.02% (200 ppm) lead by weight; and A dye or surface coating containing 0.06% (600 ppm) lead by weight.

    Class 3 materials

    Any portion of jewelry that meets both of the following criteria: Not a Class 1 or Class 2 material Contains 0.06% (600 ppm) lead by weight. Note that Class 2 and Class 3 materials carry lead restrictions.

    1. BATH & BEAUTY PRODUCTS

    Energy Muse, as seller and manufacturer, is not responsible for the misuse of our products, including bath and beauty products, nor shall Energy Muse Jewelry Inc. or its affiliates be held responsible for any injuries, damages, or losses resulting from the use of Energy Muse’s products. The purchase of Energy Muse’s products signifies your acceptance of this statement and releases Energy Muse and its affiliates from all liability.

    Energy Muse makes no claim to treat or cure any illness or health condition with these products. Energy Muse is NOT responsible for misuse or adverse reactions to the products sold through this website, such as essential oil blends, fragrance blends, or herbs.

    All products sold at Energy Muse are created and charged with specific intentions, spiritual energies, and planetary alignments. However, please keep in mind they do not “promise” desired results, and we cannot guarantee that Energy Muse products will provide you with any desired or specific outcome.

    SAFETY INFORMATION: DO NOT take Essential oils internally. Do not apply undiluted essential oils, absolutes, CO2s, or other concentrated essences onto the skin. If you are pregnant, epileptic, have liver damage, have cancer, or have any other medical condition, use essential oils only under the proper guidance of your Doctor or Naturopathic Doctor.

    DO NOT USE HERBS AND OILS WHILE PREGNANT OR ON CHILDREN OR PETS WITHOUT CONSULTING YOUR DOCTOR, HOLISTIC PRACTITIONER, OR VETERINARIAN FOR PETS. 

    Only use oils on your children or pets that are listed as safe for them. A skin patch test should be conducted prior to using an essential oil that you have never used before.

    Although we try our utmost to provide valuable and accurate information, you are responsible for researching and verifying information before relying on it. The information we provide is not intended to be a substitute for medical treatment or medical diagnosis. You are responsible for consulting a medical professional or other licensed healthcare professional before trying any new product purchased on energymuse.com or any related Energy Muse materials.

    1. DISPUTES, ARBITRATION AGREEMENT, AND CLASS ACTION WAIVER

    Any dispute relating in any way to your use of this website or to products you purchase from us shall be arbitrated by a state or federal court in California, and you consent to the exclusive jurisdiction and venue of such courts. These Terms include an Arbitration, which will govern any dispute between you and us. Unless you opt-out as described below, this Arbitration Agreement will eliminate your right to a trial by jury and Substantially affect your rights, including preventing you from bringing, joining, or participating in class or consolidated proceedings. 

    CANADIAN RESIDENTS ONLY: Laws of certain provinces of Canada limit or prohibit required arbitration and waivers of class actions; accordingly, the Arbitration Agreement is limited or restricted, if at all, for applicable Canadian residents to the extent of applicable Canadian laws.

    MANDATORY BINDING INDIVIDUAL ARBITRATION: Except as expressly provided below, you agree that any dispute, claim, case, or controversy (whether based in tort, contract, statute, regulation, ordinance, equity or any other legal theory) between you and Energy Muse (whether arising out of or relating to past, present or future acts or omissions) (“Claims”) shall be exclusively resolved by binding arbitration on an individual basis, rather than in court (“Arbitration Agreement”).

    WAIVER OF CLASS ACTIONS: You and Energy Muse each agree that each party will assert Claims in arbitration only in our individual capacity and not as a representative or member of any purported class. We each agree that we will not participate in any class, mass, collective, consolidated, private attorney general, or other representative arbitration proceeding. Each party agrees that the arbitrator has no authority to arbitrate Claims on a class-wide basis and shall not consolidate, combine, or jointly arbitrate Claims of more than one person in a single arbitration. 

    WAIVER OF JURY TRIAL: Each party waives its constitutional and statutory rights to go to court and have a trial in front of a judge or a jury, electing instead to resolve all Claims by binding arbitration.

    OPT-OUT: You may opt out of this Arbitration Agreement if you mail Energy Muse a signed, written opt-out notice within thirty (30) days of your initial visit to our website. Any opt-out notice shall include the following information and be mailed to our physical mailing address.

    INCLUDE IN YOUR LETTER:

    Your name, address, date sent, contact information, statement that you request to “Opt-out of arbitration,” a description of the specific Terms upon which you base your request, state your reasoning for your opt-out request, your signature, and lastly, mail to our address:

    Energy Muse

    Attention: DMCA Request

    2301 West 205th Street

    Suite 103

    Torrance, CA 90501

     

    SMALL CLAIMS ARE NOT SUBJECT TO ARBITRATION: Either party may bring individual Claims in small claims court. 

    ARBITRATION PROCEDURES: Either party may initiate an arbitration proceeding, which will be conducted by a single neutral arbitrator. 

    ARBITRATION PROVIDER: Each party will initiate arbitration before JAMS, Inc. (“JAMS”) or any successor to JAMS, which is an alternative dispute resolution provider (“ADR Provider”). In the event JAMS is unwilling or unable to set a hearing date within fourteen (14) days of the filing of a “Demand for Arbitration,” then either party can elect to have the arbitration administered by another mutually agreeable arbitration administration service who will hear the case.

    ARBITRATION RULES: The arbitration will be conducted under the JAMS Streamlined Arbitration Rules and Procedures (available at www.jamsadr.com) (“Arbitration Rules”). The rules of the ADR Provider will govern all aspects of the arbitration, except to the extent such rules are in conflict with this Arbitration Agreement.

    ARBITRATION LOCATION: If an in-person hearing is required, then it will take place in Torrance, California, or upon your request, the Arbitrator may consider choosing from the following additional locations: St. Louis, MO; New York City, NY; or Atlanta, GA, based upon your distance from your location of residence; and if the claimant primarily resides outside the United States, in which case the Arbitrator will give the parties reasonable notice of the date, time and place of any oral hearings. 

    FEES: Payment of all filing, administrative, and arbitrator fees will be governed by the Arbitration Rules. 

    ARBITRATOR’S AUTHORITY AND AWARD: The arbitrator will decide the rights and liabilities, if any, of the parties, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any Claim. The arbitrator will have the authority to award monetary damages and grant any non-monetary remedy or relief available to an individual under applicable law, the ADR Provider’s Rules, and this Arbitration Agreement. The arbitrator will issue a written award and reasoned statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. Any award will be subject to judicial confirmation or entry in any court having jurisdiction.

    GOVERNING LAW: This Arbitration Agreement is governed by the Federal Arbitration Act and federal arbitration law.

    CONFIDENTIALITY: All aspects of the arbitration proceedings, including but not limited to the award of the arbitrator and compliance therewith, will be strictly confidential. The parties agree to maintain confidentiality unless otherwise required by law. This paragraph will not prevent a party from submitting to a court of law any information necessary to enforce this Arbitration Agreement or to enforce an arbitration award.

    Canadian Residents Only. Laws of certain provinces of Canada limit or prohibit required arbitration and waivers of class actions; accordingly, the Arbitration Agreement is limited or restricted, if at all, for applicable Canadian residents to the extent of applicable Canadian laws.

    1. ACCESSIBILITY

    Energy Muse strives to ensure that its services are accessible to people with disabilities. www.energymuse.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the firm belief that every person has the right to live with dignity, equality, comfort, and independence.

    Accessibility on www.energymuse.com: Energy Muse makes the UserWay Website Accessibility Widget available, which is powered by a dedicated accessibility server. The software allows www.energymuse.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

    Enabling the Accessibility Menu: The www.energymuse.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

    Disclaimer: Energy Muse continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities.

    In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan www.energymuse.com with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on www.energymuse.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. 

    Here For You: If you are experiencing difficulty with any content on www.energymuse.com or require assistance with any part of our site, don't hesitate to email us during regular business hours, and we will be happy to assist. 

    Contact Us: If you wish to report an accessibility issue, have any questions, or need assistance, don't hesitate to contact Energy Muse Customer Support by:

    email: info@energymuse.com,

    mail: Energy Muse

    2301 West 205th Street

    Suite 103

    Torrance, CA 90501 

    1. NO ASSIGNMENT

    These Terms are not assignable, transferable, or sublicensable by you except with the prior written consent of a duly authorized Energy Muse employee.

    1. WAIVER

    Our failure at any time to require the performance of any provision of these Terms or to exercise any right provided for herein will not be deemed a waiver of such provision or such right. All waivers must be in writing. Unless the written waiver contains an express statement to the contrary, no waiver by Energy Muse of any breach of any provision of these Terms or any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms.

    1. SEVERABILITY

    If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provisions of these Terms will remain in full force and effect. 

    1. APPLICABLE LAW AND CHOICE & CONFLICT OF LAWS – CALIFORNIA LAW

    These Terms shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule. For any dispute that is not subject to the Arbitration Agreement herein, the parties at this moment submit to and consent to the jurisdiction of the State of California and agree that such litigation shall be conducted in the courts of Los Angeles County or the federal courts for the United States for the Central District of California with jurisdiction over Los Angeles County.

    1. ENTIRE AGREEMENT

    These Terms are applicable to you, including the Privacy Policy, and contain the entire understanding and agreement between you and Energy Muse with respect to our website; and the Terms supersede and void all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and Energy Muse with respect to our website and your use of our website. 

    1. MISCELLANEOUS TERMS

    The terms “herein,” “hereof,” and “hereunder” and other words of similar import refer to these Terms and any agreement into which these Terms are incorporated by reference, including, without limitation, any Registration Agreement, as a whole and not to any particular provision. Any pronoun used shall be deemed to cover all genders. Wherever appropriate in the context, terms used herein in the singular also include the plural and vice versa. All references to statutes and related regulations shall include any amendments of same and any successor statutes and regulations. 

    These Terms, together with any agreement into which these Terms are incorporated by reference, including, without limitation, any Registration Agreement, constitute the entire agreement of the parties with respect to the subject matter hereof and supersede all previous written or oral agreements between the parties with respect to such subject matter. These Terms may be waived only in writing and signed by an authorized representative of Energy Muse. No waiver by Energy Muse of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default, and the failure to exercise any right arising from any default hereunder shall not be deemed a waiver of such right that may be exercised at any subsequent time.

    If any provision hereunder shall be unlawful, void, or for any reason unenforceable, then such provision shall be deemed severable from the other provisions hereunder and shall not affect the validity and enforceability of any other provisions hereunder. Energy Muse shall not be liable for any nonperformance or delay in performance caused by any act or event beyond its reasonable control, including, but not limited to, acts or omissions of third parties, unavailability of supplies, equipment failure, war, strikes, lockouts, fire, flood or any other act of God, any law, regulation, ordinance or other act or order of any court, government or governmental agency, or delays, unavailability, errors or other failures of the Internet or other data networks.

    Access to or use of this Website by a user shall not be construed as Energy Muse’s purposeful availment of the privilege or benefits of doing business in any state or legal jurisdiction other than the State of Illinois. User’s agreement to these Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflicts or choice of laws principles. In any dispute arising hereunder or otherwise connected with this website or these Terms, the parties hereto consent exclusively to the personal jurisdiction of the Federal or state courts located in the State of Illinois, County of Cook. 

    These Terms shall be binding on the successors and assigns of the parties, including, but not limited to, the indemnity obligations set forth herein, but a user may not assign, transfer, or delegate its rights or obligations under these Terms without Energy Muse’s prior express written consent. No right or remedy conferred upon or reserved to Energy Muse by these Terms shall be exclusive of any other right or remedy herein or by contract or law, and all rights or remedies conferred upon Energy Muse by these Terms and by law shall be cumulative and in addition to any other right or remedy available to Energy Muse.

    1. CONTACT US

    If you have any questions about these Terms, our website, or if you have any questions about our Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

    Please send us an email, mail, or call us: 

    Email: info@energymuse.com

    Mail:    Energy Muse Street
    2301 West 205th 

    Suite 103
    Torrance, CA 90501

     

    Privacy Policy

    At Energy Muse, we value your privacy and strive to respect data protection principles. While we may not fully meet the regulatory thresholds of the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR), we voluntarily align with certain principles inspired by these privacy laws to enhance the protection of your personal information and to promote transparency in our data practices. This means that we endeavor to provide privacy protections consistent with these frameworks where feasible, without certifying full compliance.

    For California residents, we offer rights inspired by the CCPA, such as data access, correction, deletion, and opt-out options for data sharing under certain circumstances. For European Union users, we strive to uphold similar privacy principles aligned with GDPR, including the right to request data access, deletion, or data portability, when applicable. Our practices reflect our commitment to privacy, but they are not intended as an assurance of compliance with either the CCPA or GDPR unless otherwise required by law.

    TABLE OF CONTENTS – OUR PRIVACY POLICY

    1. OUR DATA COLLECTION AND PRACTICES
    2. We care about your privacy
    3. We collect information
    4. Right to access
    5. Right to correction
    6. Right to be forgotten
    7. Right to restrict processing
    8. Right to data portability
    9. Right to object
    10. Right to opt-out of the sale of personal information
    11. Data breach notification
    12. Energy Muse data protection officer
    13. We do not meet the thresholds for the General Data Protection Regulation

                            (“GDPR”) and it does not apply.

    1. We do not meet the thresholds for the California Privacy Act, as amended

                             (“CCPA”) and it does not apply.                  

    1. ALIGNMENT WITH GENERAL DATA PROTECTION REGULATION (“GDPR”)
    2. What data do we collect?
    3. How do we collect your data?
    4. How will we use your data?
    5. How do we store your data?
    6. How do we market with your data?
    7. What are your data protection rights?
    8. What are cookies and web beacons?
    9. How do we use cookies and web beacons?
    10. What types of cookies and web beacons do we use?
    11. How do you manage cookies and web beacons?
    12. What about the privacy policies of other websites?
    13. How do changes to our Privacy Policy affect you?
    14. How do you contact us?
    15. How do you contact the appropriate authorities for the GDPR? 
    16. III. ALIGNMENT WITH CALIFORNIA CONSUMER PROTECTION REGULATION (“CCPA”)

      1. A. Types of data collected
      2. Usage data collected automatically when using our website and services
      3. Use of your data
      4. Retention of your data
      5. Security of your data
      6. Detailed information on the processing of your data
      7. Payments
      8. Sources of personal information
      9. Use of personal information for business purposes or commercial purposes.
      10. Sale of personal information
      11. Your rights under the CCPA
      12. Exercising your CCPA data protection rights
      13. Children's privacy
      14. Links to other websites
      15. We may update our privacy policy from time to time.
      16. Contact us. 
      1. OUR DATA COLLECTION AND PRACTICES 
      1. We care about your privacy

      Energy Muse's Privacy Policy explains our practices for the collection of data and how we protect your privacy.

      At Energy Muse, we value your privacy and strive to respect data protection principles. While we may not fully meet the regulatory thresholds of the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR), we voluntarily align with certain principles inspired by these privacy laws to enhance the protection of your personal information and to promote transparency in our data practices. This means that we endeavor to provide privacy protections consistent with these frameworks where feasible, without certifying full compliance.

      For California residents, we offer rights inspired by the CCPA, such as data access, correction, deletion, and opt-out options for data sharing under certain circumstances. For European Union users, we strive to uphold similar privacy principles aligned with GDPR, including the right to request data access, deletion, or data portability, when applicable. Our practices reflect our commitment to privacy, but they are not intended as an assurance of compliance with either the CCPA or GDPR unless otherwise required by law.

      1. We collect information

      We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device.

       

      We protect the information we collect and afford our customers and users certain rights. These rights are legally enforceable only to the extent required by California, the US, and other applicable jurisdictions. Your rights include the following:

       

      Right to access. You have the right to request copies of the data that we hold. Request information about the collection, use, and sharing of your data over the past 12 months.

       

      Right to correction. You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

       

      Right to be forgotten. You have the right to request that we erase your personal data under certain conditions.

       

      Right to restrict processing. You have the right to request that we restrict the processing of your personal data under certain conditions.

       

      Right to data portability. You have the right to request that we transfer the data that we have collected to another organization or directly to you under certain conditions.

       

      Right to object. You have the right to object to our processing of your personal data under certain conditions.

       

      Right to opt-out of the sale of personal information. We do not sell your information; however, if we make a business decision to sell, you have the right to opt out of the sale of your personal information, and we can provide a “Do Not Sell My Personal Information” link available on our homepage and at every point where personal information is collected for sale

       

      Data breach notification. In the case of a personal data breach, we will notify the appropriate supervisory authority within 72 hours of becoming aware of the breach if it is likely to result in a high risk to the rights and freedoms of natural persons. Affected individuals will also be notified without undue delay.

       

      Energy Muse data protection officer. At Energy Muse, we are committed to protecting your data. We establish clear data protection policies and update our privacy policy to reflect new data practices or changes in the law. Contact our Administrator at info@energymuse.com

       

       

      1. Alignment with the General Data Protection Regulation (“GDPR”)

      The GDPR is the legal framework that regulates the collection, use, and protection of individuals' personal data within the European Union (EU). See The General Data Protection Regulation (GDPR), the Data Protection Law Enforcement Directive, and other rules concerning the protection of personal data. Our website aligns with the GDPR, but it is only binding and enforceable to the extent the requirements of the GDPR are applicable and required by the GDPR as amended. Notably, the GDPR is not binding or required by organizations that meet certain exceptions outside the European Union; Energy Muse meets the terms of at least one exception, notwithstanding our policy endeavors to align with the GDPR.

       

      1. Alignment with the California Privacy Act, as amended (“CCPA”)

      The CCPA gives California consumers more control over the personal information that businesses collect about them (See official link: CCPA, California Attorney General); the CCPA applies solely to all visitors, users, and others who reside in the State of California. The CCPA was amended by the California Privacy Rights Act (CPRA) and is collectively known as the “CCPA.” Our website also aligns with the CCPA, but it is only binding and enforceable to the extent the requirements of the CCPA are applicable and required by the CCPA. Notably, the CCPA is not binding or required by organizations that do not meet certain thresholds; Energy Muse does not currently meet any threshold, notwithstanding the fact that our policy endeavors to align with the CCPA.

       

      _________________________________________________________________________________________________________

       

      1. GDPR ALIGNMENT PRIVACY NOTICE

       

      TOPICS COVERED - GDPR

      1. What data do we collect?
      2. How do we collect your data?
      3. How will we use your data?
      4. How do we store your data?
      5. How do we market with your data?
      6. What are your data protection rights?
      7. What are cookies and web beacons?
      8. How do we use cookies and web beacons?
      9. What types of cookies and web beacons do we use?
      10. How to manage your cookies.
      11. Privacy policies of other websites.
      12. How do changes to our Privacy policy affect you?
      13. How can you contact us?
      14. How to contact the appropriate authorities

       

      1. What data do we collect?

      Energy Muse collects the following data:

      While using our website, We may ask You to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

      • Personal identification information, such as name, email address, phone number, location, and address.
      • Usage Data is collected automatically when using our website. The user’s device Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access our website by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our website or when you access our website by or through a mobile device.

       

      A. How do we collect your data?

      You provide Energy Muse directly with most of the data we collect. We collect data and process data when you:

      • Register online or place an order for any of our products or services.
      • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
      • Use or view our website via your browser's cookies.
      • Third-party Pixels and Web Beacons.
      • Energy Muse may also receive your data indirectly from sources that we utilize to operate our website and company business.

       B. How will we use your data?

      We may use, share, or disclose the personal information we collect for one or more of the following purposes:

      • To fulfill or meet the reason you provided the information. We may also save your information to facilitate new product orders or process returns.
      • To provide, support, personalize, and develop our Website, products, and services.
      • To create, maintain, customize, and secure your account with us.
      • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
      • To provide you with support and to respond to your inquiries, including investigating and addressing your concerns and monitoring and improving our responses.
      • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
      • For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
      • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
      • As described to you when collecting your personal information or as otherwise set forth in the GDPR, as amended.
      • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred.
      • To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have
      • We may disclose your personal information for any other purpose with your consent. If you agree, Energy Muse will share your data with our partner companies so that they may offer you their products and services.

       C. How do we store your data?

      Energy Muse securely stores your data at 2301 West 205th, Suite 103, Torrance, CA, in a secure building on our secure servers and in the secure locations and servers of the companies we contract with to aid in the technology required to operate and market our company, e.g., Google, Meta, Microsoft, Apple.

      Energy Muse will keep your personal data pursuant to our criteria, ensuring that the time period is reasonably necessary for our disclosed purpose, and we do not retain a consumer’s personal information or sensitive personal information for each disclosed purpose for which the personal information was collected for longer than is reasonably necessary for that disclosed purpose, based upon your interactions with our website, services, ads, or similar businesses; and once this time period has expired, we will delete your data by automatically deleting it from our servers.

       D. How do we Market with your data?

      Energy Muse would like to send you information about our products and services that we think you might like, as well as those of our partner companies.

      If you have agreed to receive marketing, you may always opt out at a later date.

      You have the right at any time to stop Energy Muse from contacting you for marketing purposes or giving your data to other members of the Energy Muse Group.

      If you no longer wish to be contacted for marketing purposes, email us at info@energymuse.com and include a request not to be contacted for marketing purposes, as well as your name and email address.

       E. What are your data protection rights?

      Energy Muse provides the following rights:

      • The right to access - You have the right to request Energy Muse for copies of your data. We may charge you a small fee for this service.
      • The right to rectification - You have the right to request that Energy Muse correct any information you believe is inaccurate.
      • The right to erasure - You have the right to request that Energy Muse erase your personal data under certain conditions.
      • The right to restrict processing - You have the right to request that Energy Muse restrict the processing of your personal data under certain conditions.
      • The right to object to processing - You have the right to object to Energy Muse's processing of your personal data under certain conditions.
      • The right to data portability - You have the right to request that Energy Muse transfer the data that we have collected to another organization or directly to you under certain conditions.
      • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, don't hesitate to contact us:

      info@energymuse.com, or mail to:

      Energy Muse

      2301 West 205th

      Suite 103

      Torrance, CA 90501 

      F. What are cookies and web beacons?

      When you visit our website, log in, register, or open an email, cookies, ad beacons, web beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with the information they or others have about you, including your email address. We, or service providers on our behalf, may then send communications and marketing to these email addresses. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

      Cookies, as used in our Privacy Policy, include small electronic files known as web beacons, also referred to as clear gifs, pixel tags, and single-pixel gifs, which may be used in our website, emails, ads, and other publications, and you permit the use, for example, to count users who have visited those pages or opened an email and for other related website statistics.

       G. How do we use cookies and web beacons?

      Energy Muse uses cookies in a range of ways to improve your experience on our website, including:

      • Keeping you signed in
      • Understanding how you use our website

       H. What types of cookies and web beacons do we use?

      There are a number of different types of cookies; however, our website uses:

      • Functionality - Energy Muse uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used.
      • Advertising - Energy Muse uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address. Energy Muse sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
      I. How do you manage cookies and web beacons?

      You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

       J. What about the privacy policies of other websites?

      The Energy Muse website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

      K. How do changes to our Privacy policy affect you?

      Energy Muse keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

       L. How can you contact us?

      Email: info@energymuse.com.

      Mail:

      Energy Muse

      2301 West 205th

      Suite 103

      Torrance, CA 90501

      ______________________________________________________________________________________

       

      III. ALIGNMENT WITH CALIFORNIA CONSUMER PRIVACY ACT

      TABLE OF CONTENTS – CCPA

      At Energy Muse, we value your privacy and strive to respect data protection principles. While we may not fully meet the regulatory thresholds of the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR), we voluntarily align with certain principles inspired by these privacy laws to enhance the protection of your personal information and to promote transparency in our data practices. This means that we endeavor to provide privacy protections consistent with these frameworks where feasible, without certifying full compliance.

      For California residents, we offer rights inspired by the CCPA, such as data access, correction, deletion, and opt-out options for data sharing under certain circumstances. For European Union users, we strive to uphold similar privacy principles aligned with GDPR, including the right to request data access, deletion, or data portability, when applicable. Our practices reflect our commitment to privacy, but they are not intended as an assurance of compliance with either the CCPA or GDPR unless otherwise required by law.

      1. Types of data collected
      2. Usage data collected automatically when using our website and services
      3. Use of your data
      4. Retention of your data
      5. Security of your data
      6. Detailed information on the processing of your data
      7. Payments
      8. Sources of personal information
      9. Use of personal information for business purposes or commercial purposes.
      10. Sale of personal information
      11. Your rights aligned with the CCPA
      12. Exercising your data protection rights
      13. Children's privacy
      14. Links to other websites
      15. We may update our privacy policy from time to time.
      16. Contact us 
      A. Types of data collected

      While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

      • Email address
      • First name and last name
      • Phone number
      • Address, State, Province, ZIP/Postal code, City
      • usage data

       B. Usage data collected automatically when using our website or services

      usage data may include information such as your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

      When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

      We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.

      Tracking Technologies and cookies

      We use cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our website. The technologies we use may include:

      • Cookies or browser cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our website may use cookies.
      • Web Beacons. Certain sections of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Energy Muse, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

      Cookies can be "Persistent" or "Session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while Session cookies are deleted as soon as you close your web browser.

      We use both Session and Persistent cookies for the purposes set out below:

      • Necessary / Essential cookies.
        Type: Session cookies.
        Administered by us.
        Purpose: These cookies are essential to providing you with services available through the website and enabling you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
      • Cookies Policy / Notice Acceptance cookies.
        Type: Persistent cookies.
        Administered by us.
        Purpose: These cookies identify if users have accepted the use of cookies on the website.
      • Functionality cookies.
        Type: Persistent cookies.
        Administered by us.
        Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid having to re-enter your preferences every time you use the website.
      • Tracking and Performance cookies.
        Type: Persistent cookies.
        Administered by: Third-Parties.
        Purpose: These cookies are used to track information about traffic to the website and how users use the website. The information gathered via these cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these cookies to test new pages, features, or new functionality of the website to see how our users react to them.
      • For more information about the cookies we use and your choices regarding cookies, please visit our cookies and web beacons section of our Privacy Policy.
      C. Use of your data

      Energy Muse may use data for the following purposes:

      • To provide and maintain our website, including monitoring its usage.
      • To manage your Account: to manage your registration as a user of the website. The data you provide can give you access to different functionalities of the website that are available to you as a registered user.
      • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the website.
      • To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
      • To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
      • To manage your requests: To attend to and manage your requests for us.
      • For business transfers: we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which data held by us about our website users is among the assets transferred.
      • For other purposes: we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our website, products, services, marketing, and your experience.

      We may share your personal information in the following situations: 

      • With website Providers: we may share your personal information with website Providers to monitor and analyze the use of our website for payment processing and to contact you.
      • For business transfers: we may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Energy Muse assets, financing, or acquisition of all or a portion of our business to another company.
      • With Affiliates: we may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
      • With business partners: we may share your information with our business partners to offer you certain products, services, or promotions.
      • With other users: when you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
      • With your consent: we may disclose your personal information for any other purpose with your consent.

       D. Retention of your data

      Energy Muse will retain your data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

      Energy Muse will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.

      Transfer of your data

      Your information, including data, is processed at Energy Muse's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

      Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer 

      Energy Muse will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

      Disclosure of your data

      Business Transactions

      If Energy Muse is involved in a merger, acquisition, or asset sale, your data may be transferred. We will provide notice before your data is transferred and becomes subject to a different Privacy Policy.

      Law enforcement

      Under certain circumstances, Energy Muse may be required to disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

      Other legal requirements - Energy Muse may disclose your data in the good faith belief that such action is necessary to:

      • Comply with a legal obligation
      • Protect and defend the rights or property of the Energy Muse
      • Prevent or investigate possible wrongdoing in connection with the website
      • Protect the personal safety of users of the website or the public
      • Protect against legal liability

       E. Security of your data

      The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

       F. Detailed information on the processing of your data

      The website Providers we use may have access to your data. These third-party vendors collect, store, use, process, and transfer information about your activity on our website in accordance with their Privacy Policies.

      Analytics - We may use third-party website providers to monitor and analyze the use of our website.

      Email Marketing - We may use your data to contact you through newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

       G. Payments

      We may provide paid products and services on the website. In that case, we may use third-party services for payment processing (e.g., payment processors).

      We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

      Please note that the categories and examples provided in the list below are those aligned in the CCPA. This does not mean that all examples of that category of personal information were, in fact, collected by us. Still, it reflects our good faith belief, to the best of our knowledge, that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if you provided such personal information directly to us. 

      • Category A: Identifiers.
        Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers.
        Collected: Yes. 
      • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
        Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
        Collected: Yes.
      • Category C: Protected classification characteristics under California or federal law.
        Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
        Collected: No.
      • Category D: Commercial information.
        Examples: Records and history of products or services purchased or considered.
        Collected: Yes. 
      • Category E: Biometric information.
        Examples: Genetic, physiological, behavioral, and biological characteristics or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
        Collected: No.
      • Category F: Internet or other similar network activity.
        Examples: Interaction with our website or advertisement.
        Collected: Yes.
      • Category G: Geolocation data.
        Examples: Approximate physical location.
        Collected: Yes.
      • Category H: Sensory data.
        Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
        Collected: No.
      • Category I: Professional or employment-related information.
        Examples: Current or past job history or performance evaluations.
        Collected: No. 
      • Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
        Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
        Collected: No. 
      • Category K: Inferences drawn from other personal information.
        Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
        Collected: Yes.

      In alignment with the CCPA, personal information does not include:

      • Publicly available information from government records
      • Deidentified or aggregated consumer information
      • Information excluded from the CCPA's scope, such as:
      • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
      • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
      H. Sources of personal information

      We obtain the categories of personal information listed above from the following categories of sources:

      • Directly from you. For example, from the forms you complete on our website, preferences you express or provide through our website, or from your purchases on our website.
      • Indirectly from you. For example, from observing your activity on our website.
      • Automatically from you. For example, through cookies, we or our website providers set it on your device as you navigate through our website.
      • From website Providers. For example, third-party vendors to monitor and analyze the use of our website, third-party vendors for payment processing, or other third-party vendors that we use to provide the website to you.

       I. Use of personal information for business purposes or commercial purposes

      We may use or disclose personal information we collect for "business purposes" or "commercial purposes,” which may include the following examples:

      • To operate our website and provide you with our website.
      • To provide you with support and to respond to your inquiries, including investigating and addressing your concerns and monitoring and improving our website.
      • To fulfill or meet the reason you provided the information. For example, if you share your contact information to ask a question about our website, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery.
      • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
      • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
      • For internal administrative and auditing purposes.
      • To detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity, including, when necessary, to prosecute those responsible for such activities.

      Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the "use of your data" section.

      If we decide to collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes, we will update this Privacy Policy.

      Disclosure of Personal Information for Business Purposes or Commercial Purposes 

      We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:

      • Category A: Identifiers
      • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
      • Category D: Commercial information
      • Category F: Internet or other similar network activity

      Please note that the categories listed above are those aligned in the CCPA. This does not mean that all examples of that category of personal information were, in fact, disclosed. Still, it reflects our good faith belief, to the best of our knowledge, that some of that information from the applicable category may be and may have been disclosed. 

      When we disclose personal information for a business purpose or a commercial purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

      J. Sale of personal information – WE DO NOT SELL PERSONAL INFORMATION. If we decide to sell information, we will do so in alignment with the CCPA. As defined in the CCPA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means a consumer's personal information by the business to a third party for valuable consideration. This means that we may have received some benefit in return for sharing personal information, but not necessarily a monetary benefit.

      Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were, in fact, sold. Still, it reflects our good faith belief, to the best of our knowledge, that some of that information from the applicable category may be and may have been shared for value in return.

      If we decide to sell, we might sell and may have sold in the last twelve (12) months prior to the updated state of our Privacy Policy, the following categories of personal information:

      • Category A: Identifiers
      • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
      • Category D: Commercial information
      • Category F: Internet or other similar network activity

      Share of Personal Information - we may share your personal information identified in the above categories with the following categories of third parties:

      • website Providers
      • Payment processors
      • our affiliates
      • our business partners
      • Third-party vendors to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you

      Sale of Personal Information of Minors Under 16 Years of Age - we do not knowingly collect personal information from minors under the age of 16 through our website, although certain third-party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies, and we encourage parents and legal guardians to monitor their children's Internet usage and instruct their children to never provide information on other websites without their permission.

      We do not sell the personal information of Consumers we actually know are less than 16 years of age unless we receive affirmative authorization (the "right to opt-in") from either the Consumer who is between 13 and 16 years of age or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt into the sale of personal information may opt out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by contacting us.

      If you have reason to believe that a child under the age of 13 (or 16) has provided us with personal information, please contact us with sufficient detail to enable us to delete that information.

       K. Your rights aligned with the CCPA

      Our Policy aligns with the CCPA which provides California residents with specific rights regarding their personal information.

      • The right to notice. You have the right to be notified which categories of data are being collected and the purposes for which the data is being used.
      • The right to request. You have the right to request that we disclose information to you about our collection, use, sale, disclosure for business purposes, and sharing of personal information. Once we receive and confirm your request, we will disclose to you:
        • The categories of personal information we collected about you
        • The categories of sources for the personal information we collected about you
        • our business or commercial purpose for collecting or selling that personal information
        • The categories of third parties with whom we share that personal information
        • The specific pieces of personal information we collected about you
        • If we sold your personal information or disclose your personal information for a business purpose, we will disclose to you the following:
          • The categories of personal information categories sold
          • The categories of personal information categories disclosed

      The right to say no to the sale of data (opt-out). You have the right to direct us not to sell your personal information. To submit an opt-out request, please contact us.

      The right to delete data. You have the right to request the deletion of your data, subject to certain exceptions. Once we receive and confirm your request, we will delete (and direct our website Providers to delete) your personal information from our records unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our website Providers to:

      • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
      • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
      • Debug products to identify and repair errors that impair existing intended functionality.
      • Exercise free speech, ensure the right of another consumer to exercise their free speech rights or exercise another right provided for by law.
      • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
      • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws when the information's deletion may likely render impossible or seriously impair the research's achievement if you previously provided informed consent.
      • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
      • Comply with a legal obligation.
      • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

      The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your consumer's rights, including by:

      • Denying goods or services to you
      • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
      • Providing a different level or quality of goods or services to you
      • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services

       L. Exercising your data protection rights

      Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable request related to your personal information. Your request to us must:

      • Provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative
      • Describe your request with sufficient detail that allows us to understand, evaluate, and respond to it properly

      We cannot respond to your request or provide you with the required information if we cannot:

      • Verify your identity or authority to make the request
      • And confirm that the personal information relates to you
      • We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

      Our disclosures will only cover the 12 months preceding the verifiable request's receipt. 

      For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

      Do Not Sell My Personal Information - you have the right to opt-out of the sale of your personal information. Once we receive and confirm a verifiable consumer request from you, we will stop selling your personal information. To exercise your right to opt-out, please contact us. The website providers we partner with (for example, our analytics, web beacons, or advertising partners) may use technology on the website to sell personal information as defined by the CCPA law.

      Website - You can opt-out of receiving ads that are personalized as served by our website Providers by following our instructions presented on the website:

      The opt-out will place a cookie on your computer that is unique to the browser you use to opt-out. If you change browsers or delete the cookies saved by your browser, you will need to opt-out again. 

      Mobile Devices - your mobile device may give you the ability to opt-out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

      • "Opt-out of Interest-Based Ads" or "Opt-out of Ads Personalization" on Android devices
      • "Limit Ad Tracking" on iOS devices

      You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device. "Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA) - our website does not respond to Do Not Track signals.

      However, some third-party websites keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.

      M. Children's privacy

      Our website does not address anyone under the age of 13. we do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with data, please contact us. If we become aware that we have collected data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

      If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

      Your California Privacy Rights (California's Shine the Light law) under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their data with third parties for the third parties' direct marketing purposes.

      If you would like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided below. California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

      California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted.

      To request removal of such data, and if you are a California resident, you can contact us using the contact information provided below and include the email address associated with your account.

      Be aware that your request does not guarantee the complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

       N. Links to other websites

      Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

      O. Changes to this Privacy Policy

      We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and posting the date we updated, and that date is the day it becomes binding upon a user of our website, which includes services. We may let you know via email and post a prominent notice on our website prior to the change becoming effective. 

      You are advised to review this Privacy Policy periodically for any changes, and changes to this Privacy Policy are effective when they are posted on this page.

      P. Contact us

      If you have any questions about this Privacy Policy, please contact us:

      Email: info@energymuse.com

      Mail:    Energy Muse Jewelry, Inc.
      2301 West 205th

      Suite 103
      Torrance, CA 90501

      Mobile Terms of Service

      Energy Muse

      Last updated: May 20, 2024

      The Energy Muse mobile message service (the "Service") is operated by Energy Muse (“Energy Muse”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

      By consenting to Energy Muse’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Energy Muse through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

      You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Energy Muse. Your participation in this program is completely voluntary.

      We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

      You may opt-out of the Service at any time. Text the single keyword command STOP to +18446211354 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Energy Muse mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

      For Service support or assistance, text HELP to +18446211354 or email info@energymuse.com.

      We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

      The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

      To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

      We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.