As we continue to monitor and navigate this rapidly changing situation with the rest of the world, we wanted to take a moment to update you on some new policies we’re implementing immediately.
What’s Changing
Shipping
We have made the difficult decision to discontinue all international and expedited shipping options at this time. Only USPS ground shipping will be available for domestic orders. Because of this temporary inconvenience, we will be waiving shipping charges on domestic orders. Yes! This means FREE shipping - no minimum purchase required. We hope that this will help make healing crystals and other tools accessible during this time.
To our international community, while we are temporarily unable to ship to you, we are still here to support you via our blog, social channels and email with new practices and ways to use the crystals you already have.
Returns & Exchanges
To ensure the health and safety of our team, we will not be accepting packages of any kind during this time. Therefore, we are extending our return policy and suspending the 21-day exchange/return limit. If you have an exchange/return, please let us know at info@energymuse.com and we will contact you when we resume accepting packages.
Let’s Help Each Other
As a small business, we want you to know how much we appreciate your support during this very difficult time. Just as we are committed to supporting your health and wellness, your orders are helping to support and sustain our business and employees so we can keep sharing the powerful healing energy of crystals with the world.
This is the time to reach for your tools, and we are ready to provide those tools in the form of crystals, daily practices, and community. The entire Energy Muse team is here to support your health and wellness during this time. We will get through this together.
From the bottom of our hearts, thank you for being a part of the Energy Muse community.
With love,
